About

FAQ

• Where is the store based?

  Dublin, OH

• Do you accept orders placed outside of the US?

  I do! However, because of variable shipping rates, I request that international customers please contact me ([email protected]) before placing their order to discuss shipping options.

• What is StorEnvy and the StorEnvy Fee?

  This shop is set up through StorEnvy. Because the site building and other services they offer are largely offered for free, every sale includes a StorEnvy Fee, which "starts at $.59 and is on a sliding scale based on total order value" of your purchase. This fee is set, collected, and goes directly to StorEnvy. It allows them to keep offering their services for free to small businesses, which in turn allows us to pass those savings on to you.

  Without StorEnvy I, personally, would not be able to maintain an online store or keep my online prices low. I know that additional fees at checkout can be annoying, but this one helps keep my store and others like it in business so I thank you from the bottom of my heart for paying it! It makes a world of difference!

• How long will it take to receive my order?

  On items which are already printed, I will ship them out ASAP. On ones which need printed, I will attempt to get them done and shipped within a week of ordering. I generally ship things out one day per week dependent on how many orders I have. The day of the week is variable.

  On pre-orders, I will ship them as soon as they are available to me.

  You will receive an e-mail with shipping information once I have shipped your items.

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service.
  For international orders, that is something which will be discussed and agreed upon contacting me before placing your order.

• How can I contact you with questions or concerns about my order?

  Feel free to email me at [email protected] at any time with questions or concerns. Please include your order number (if applicable) for the quickest and most accurate service.

  Please Note: Do not contact me on Twitter, Instagram, Facebook or any other social media platform about your order because it is very likely that I will not see your message! Please only send an e-mail to the address above when contacting me about items or orders from this store. Thank you!

• How much does shipping costs?

  For orders shipping to the US, there is a flat rate shipping fee of $5.

  Order $50 worth of items and your order ships free!

  International shipping is variable. Please contact me for rates.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.